Configure Outlook IMAP / POP for Android

Email - Desktop and Mobile Synchronization

Applies to All Versions of SmarterMail

For messages, users should set up an account within Outlook using either IMAP or POP3.

IMAP is a protocol that keeps all messages and folders on the server. In addition, IMAP idle is an optional feature of the IMAP protocol that pushes all new messages to Outlook as they are received by the mail server. Unlike POP, IMAP offers two-way communication between your SmarterMail mailbox and your email client(s). This means when you log in to the SmarterMail Web interface, actions you performed on email clients and mobile devices will automatically appear in the Web interface (and vice versa).
With POP3, your mail is saved in a mailbox on the remote server until you check your mail. When you check your mail, all of the mail is downloaded to your computer and is no longer maintained on the server. If you use POP3 and are traveling or check your mail from multiple locations, you will not be able to view any of your old mail because the messages only exist on the computer on which you originally received your mail. NOTE: If you have enabled Outlook to keep messages on the server, you will be able to access your messages and folders from any computer via the SmarterMail Web interface or your mobile device.

Follow these steps to create an Outlook POP or IMAP account for Android:
  1. Open the Outlook for Android app, go to Settings.
  2. Click on Add Account.
  3. Select Add Email Account.
  4. Enter your email address, then tap Continue.
  5. Choose between IMAP and POP. IMAP synchronizes the email on your phone with your account's contents on the server, while POP downloads the inbox.
  6. Toggle Advanced settingson and enter your password and server settings.
    1. IMAP
      • Display Name: The name to display on your email.
      • Email Address: Your full email address (sush as user@yourdomain.com)
      • Account Type: IMAP
      • Incoming Mail Server: mail.yourdomain.com
      • Outgoing Mail Server (SMTP): mail.yourdomain.com
      • User Name: Your full email address
      • Password: Your email password
      • Require logon using Secure Password Authentication (SPA): We recommend having this unchecked.
      • Incoming Server (IMAP Port): 143
      • This server requires an encrypted connection (SSL/TLS) (Incoming): Unchecked
      • Outgoing Server (SMTP Port): 587
      • Encryption method (Outgoing): Unchecked
    2. POP
      • Display Name: The name to display on your email.
      • Email Address: Your full email address (sush as user@yourdomain.com)
      • Account Type: POP
      • Incoming Mail Server: mail.yourdomain.com
      • Outgoing Mail Server (SMTP): mail.yourdomain.com
      • User Name: Your full email address
      • Password: Your email password
      • Require logon using Secure Password Authentication (SPA): We recommend having this unchecked.
      • Incoming Server (POP Port): 110
      • This server requires an encrypted connection (SSL/TLS) (Incoming): Unchecked
      • Outgoing Server (SMTP Port): 587
      • Encryption method (Outgoing): Unchecked
  7. Tap the checkmark icon to complete.
Article ID: 93, , Modified: 5/20/2022 at 9:43 AM

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